Small Business (less than 100 users)

Focus:  LloydCare™

Profile:  20 to 40 person small business with employees working from home and sales people working remotely. 

Challenge:  Many small businesses rely on an internal resource with minimal technology experience to manage their IT infrastructure and handle user support.  This arrangement takes away from the individual’s primary responsibilities as he is not able to focus and succeed in his position.

Solution:  For a fixed monthly fee, Lloyd Group sets up small businesses on LloydCare™.   All employees are trained on how to get support from Lloyd Group’s help desk eliminating the need for an internal resource to spend time on support.  Lloyd Group also provides our small business clients with 24/7/365 network monitoring to ensure that outages can be prevented or remediated quickly.

Benefits:  Small businesses have the benefit of a full service IT support and consulting firm and are no longer relying on a single employee to take time out of his schedule to help colleagues with IT issues.  They are confident knowing that Lloyd Group is reviewing their equipment for potential issues and reacting if one occurs, day or night.